From my AU 2007 class - BAD CAD:The Infections
Here is a brief list of some of the areas that may be infected by having a gap that is too wide between your best user and your worst.
1. The expert users will be frustrated because they have to slow down and use CAD at [...]
From my AU 2007 class - Preventative CAD Management:
I call it Critical Customization. Customization that works may include the following principles:
Only customize the stuff you have to
Only customize when it returns major benefits
Use the tools that are provided via the AutoCAD GUI
When customizing, use the programming tools that are provided via the [...]
From my AU 2007 class - CAD Manager Career Path:
The CAD Manager career path is one of the youngest forms of management in our technically advancing world. With the introduction of CAD in the mid eighties, there came a need for someone specialized technicians to run the computers. [...]

