Some users push the envelope – do you appreciate this?
Some want to go farther with the software that they use. They want to continue to move forward even when others are having trouble following. They just keep finding new ways to use the tools that others do not understand.
Some will push you forward before you are ready. Maybe you need a little push now and then. But what if you don’t need the push forward? What if you are pushing at the right pace for your firm and additional pushing will frustrate your users.
What do you think of these folks? Maybe you need to push back.
Keep them close. I have said this before – but you need to enlist them on your team. Talk to them more than you do to others. Encourage them to talk to you. Try to keep them on your time line, not theirs.
Help them understand that others are slower. Have them help support others. When they see how others struggle – it may help them see things from another point of view.
Let them know where you are going. Some will fall in line if you just share where you are going and when you are going to get there.
Lay down the Law. I seldom say this, but there are times when you need to remind them about who makes the rules. If you do not want them introducing advanced processes until you say so – tell them. You are the CAD Manager after all. You have been given the final responsibility for running an orderly house. The authority that has been invested in you has to be exersized occasionally. Make sure that everyone knows that you have to give approval before processes are changed or expanded. You need to do it respectfully, but you may have to do it.