{"id":2665,"date":"2011-12-15T09:10:58","date_gmt":"2011-12-15T16:10:58","guid":{"rendered":"https:\/\/www.caddmanager.com\/CMB\/?p=2665"},"modified":"2011-12-15T10:42:04","modified_gmt":"2011-12-15T17:42:04","slug":"department-of-redundancy-department","status":"publish","type":"post","link":"https:\/\/www.caddmanager.com\/CMB\/2011\/12\/department-of-redundancy-department\/","title":{"rendered":"Department of Redundancy Department"},"content":{"rendered":"<p><strong>Redundancy Works<\/strong><\/p>\n<p>I have commented before that managers should repeat themselves often.\u00a0 Not so much making the exact same statements, but sharing the same information in differing ways.\u00a0 Multiple times.<\/p>\n<p>In a recent article in Harvard Business Review (Effective Managers say the same thing twice \u2013 or more, May 2011) Tsedal Neeley and Paul Leonardi actually did a study on redundant messages.\u00a0 It stated the managers who sent more redundant messages got tasks done faster and with fewer hiccups.\u00a0 The context was managers who had formal power over the team members and those that did not.\u00a0 21% of the messages sent by managers who were working with people they did not have formal power over (like many CAD and BIM Managers) were defined as redundant.\u00a0 When someone had formal power, the messages that repeated reduced to 12%.\u00a0 It was observed that those with formal power assumed that workers and team members would just do what they were told and so repeating messages was unneeded.<\/p>\n<p>What they found is that those without formal organizational reporting power over others tended to send messages the repeated what was discussed to reinforce what was discussed.\u00a0 This way they felt they were insuring that the message was understood. Those with formal power tended to become redundant when they noticed that the message was no received correctly.\u00a0 So reinforcing prior to misunderstandings provided better results than correcting misunderstanding after they happen.<\/p>\n<p>They found that with the modern offices working in project teams and with people on multiple teams, there is a need to refresh and repeat messages to ensure that people get the communication in a way they understand and at a time they are ready to receive it.<\/p>\n<p>This reinforces my perspective that managers should be repeating the messages they try to send to others in many differing ways.\u00a0 Redundancy can be a verbal message followed by a memo or email.\u00a0 Or it could be a meeting announcement followed by personal reminders to people.<\/p>\n<p>So repeat yourself.\u00a0 Over and over.\u00a0 Say it again in another way.\u00a0 Send the message multiple times.\u00a0 (How is that for redundancy?)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Redundancy Works I have commented before that managers should repeat themselves often.\u00a0 Not so much making the exact same statements, but sharing the same information in differing ways.\u00a0 Multiple times. In a recent article in Harvard Business Review (Effective Managers say the same thing twice \u2013 or more, May 2011) Tsedal Neeley and Paul Leonardi [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[13],"tags":[],"series":[],"class_list":["post-2665","post","type-post","status-publish","format-standard","hentry","category-cad-management"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/posts\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":3,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/posts\/2665\/revisions"}],"predecessor-version":[{"id":2668,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/posts\/2665\/revisions\/2668"}],"wp:attachment":[{"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/media?parent=2665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/categories?post=2665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/tags?post=2665"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/www.caddmanager.com\/CMB\/wp-json\/wp\/v2\/series?post=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}