{"id":2062,"date":"2010-10-04T10:23:04","date_gmt":"2010-10-04T17:23:04","guid":{"rendered":"https:\/\/www.caddmanager.com\/CMB\/?p=2062"},"modified":"2010-10-04T10:23:04","modified_gmt":"2010-10-04T17:23:04","slug":"selling-or-telling","status":"publish","type":"post","link":"https:\/\/www.caddmanager.com\/CMB\/2010\/10\/selling-or-telling\/","title":{"rendered":"Selling or Telling?"},"content":{"rendered":"<p>I have sat in on quite a few software presentations from vendors and have noticed that they are generally selling features.\u00a0 Or should I say &#8220;telling&#8221; me about the features.<\/p>\n<p>I have heard that there is a subtle differentiation from selling and telling.\u00a0 In an audio book that I listened to some time back called Spin Selling by Neil Rackham.<\/p>\n<p>Basically he says that &#8220;Telling&#8221; is just running through a list of features that you want to present, while &#8220;Selling&#8221; is building a relationship, uncovering needs or problems and finding solutions.<\/p>\n<p>SPIN is his acronym for a process that he suggests for doing that&#8230; another topic for another blog post.<\/p>\n<p>Back to my point&#8230;  do software presentations tend to &#8220;sell&#8221; or just &#8220;tell&#8221;.  I have seen so many that just rattle through a list of features that is it frustrating.  I know that the initial point of contact may be a sales presentation and it is not designed to actually turn instantly into a sale.  The list of features is used to uncover what might be a hint at a solution for you.  So the presenter just rolls through them one at a time and builds to the crescendo of what he thinks is the best feature of all (usually 3d or visualization).<\/p>\n<p>There are many ways to present&#8230; face to face, webinar, con call, etc.  All of them seem to march toward a list of features.  But some of them are different.  <\/p>\n<p>What have you seen as lacking or great in a presentation on software?  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have sat in on quite a few software presentations from vendors and have noticed that they are generally selling features.\u00a0 Or should I say &#8220;telling&#8221; me about the features. I have heard that there is a subtle differentiation from selling and telling.\u00a0 In an audio book that I listened to some time back called [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[20],"tags":[],"series":[],"class_list":["post-2062","post","type-post","status-publish","format-standard","hentry","category-software"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"I have sat in on quite a few software presentations from vendors and have noticed that they are generally selling features. 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Or should I say &quot;telling&quot; me about the features. I have heard that there is a subtle differentiation from selling and telling. In an audio book that I listened to some time back called\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.caddmanager.com\/CMB\/2010\/10\/selling-or-telling\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2010-10-04T17:23:04+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2010-10-04T17:23:04+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Selling or Telling? | CADDManager Blog\" \/>\n\t\t<meta name=\"twitter:description\" content=\"I have sat in on quite a few software presentations from vendors and have noticed that they are generally selling features. Or should I say &quot;telling&quot; me about the features. I have heard that there is a subtle differentiation from selling and telling. 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