CAD Manager - your pain, everyone's gain
Whenever the CAD Manager has to
work through an issue or troubleshoot a system it takes time and
sometimes PAIN. This pain is the cost of being a CAD
Manager and it comes with the territory. We, as CAD
Managers, are use to it. Taking on someone else's troubles
and getting them back into productive work.
Working on other peoples
problems is what CAD Management is all about. It can get
taxing at times and sometimes we think that it is not worth it.
But it is.
Your pain equals much gain for
all of your users and clients. Each time you work through
a stubborn problem then it relieves the office from going
through the same pain.
Here are some tips to maximize
your efforts...
1. When you figure out
the answer, Write it down. Share it with everyone.
You never know who might need the information. Provide it
to all users even if they do not seem to think they need it.
2. Prioritize your
efforts. Dig into the most important items first and put
the back burner stuff aside. The back burner items may be
elevated to the Hot List if they come up again.
3. Keep track of
complaints. When you hear more people talking and
complaining about one are, then you know that it should get some
focus.
4. Let others help.
Talk to others in your office and outside the office to see if
they have encountered the problem before. Let their
efforts bolster yours.
5. Keep the conversations
flowing. Keep talking with users to see what they are
having trouble with.
6. Keep a lookout for
users who are spending to much time on figuring out CAD.
They need to focus on designing and you should be taking on
their problems.