- The Character and Skills of a CAD Manager – Part 1 
- The Character and Skills of a CAD Manager – Part 2
- The Character and Skills of a CAD Manager – Part 3 
- The Character and Skills of a CAD Manager – Part 4 
- The Character and Skills of a CAD Manager – Part 5 
Continuing the thread of this series about what I think a CAD Manager should have as far as character and skills. Here are the next few:
Organized – Keeps track of tasks and deadlines. Knows how to prioritize. Is aware of others priorities and how they impact their own. Uses tools and methods that help themselves stay organized and lets others know that structures are in place. Generates structure where none exists.
Planner – Investigates, develops options, selects best option, breaks down large processes into smaller steps, and verifies/shares plans with others. Ability to prioritize efforts as projects move along. Knows what needs to be worked on next. Seeks to help others plan their work. Shares plans with others.
Quality Driven – Takes pride in work product. Works beyond “good enough”. Tests and verifies solutions. Strives for best outcome. Stays with a task or problem until the end user is satisfied. Avoids “do overs”. Does not have an attitude of “I can just fix it/finish it later”.
Documentation – Documents and shares processes, procedures, access, controls. Understands that everything that is done in a shared environment of support needs to be documented and stored in a shared location, secured as needed. Creates documentation that non support staff can also use as applicable.
Reporting – Notifies stakeholders of progress, problems and completion. Keeps stakeholders informed as the project progresses. Notifies all about delays and road blocks. Understands that a job is not done until all stakeholders know that it is completed. Knows that fixes must be reported so others can then move forward on cascading efforts that were held up.
Still more to come…