Comments on: Email Guidelines – Part 6 – Replying to Email http://www.caddmanager.com/CMB/2008/10/email-guidelines-part-6-replying-to-email/ Practical, proven insight into CADD Management from Mark W. Kiker Wed, 08 Feb 2012 05:07:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: virgie http://www.caddmanager.com/CMB/2008/10/email-guidelines-part-6-replying-to-email/comment-page-1/#comment-10800 virgie Thu, 31 Mar 2011 03:55:32 +0000 http://www.caddmanager.com/CMB/?p=692#comment-10800 Where can I find more information on "Responding to heated topics should be done cautiously if at all; waiting till the next day is often wise. Flaming (sending strongly emotional email) is rarely appropriate and is unlikely ever to encourage a positive response." I've been told my emails always come across rather harsh, and I'd like to find ways to tone down the email so it doesn't come across as brash or harsh but polite and to the point. Need to learn a new writing technique that will allow me time to come at it very differently. Where can I find more information on “Responding to heated topics should be done cautiously if at all; waiting till the next day is often wise. Flaming (sending strongly emotional email) is rarely appropriate and is unlikely ever to encourage a positive response.”

I’ve been told my emails always come across rather harsh, and I’d like to find ways to tone down the email so it doesn’t come across as brash or harsh but polite and to the point. Need to learn a new writing technique that will allow me time to come at it very differently.

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