When you set up your lunch and learn (lunch hour training) you want to select your topics carefully. There is no point in presenting something that will not be useful or desired by the audience. You also want to be careful not to discuss things that you do not want your users actually doing.
Let’s take the first one – selecting relevant content…
Start by reviewing the questions that most users have. The most questioned areas are prime for a lunch and learn. Whatever patterns you see in the questions raised from the floor, just bring them all together under one lunch hour topic. You can also keep an eye out for the things thattroubles that most users encounter. If there is a string of XREF troubles, put together a refresher on XREFS.
Now – what not to teach…
If you are having your vendor or reseller come in for L&L, then coach them on areas that you do not want covered. If your firm is not using Sheet Sets, then avoid the topic. If you are not generating schedules in ADT, then do not train in that tool.
You may want to have some demo style exposure to these tools if you are still investigating the use of them, but avoid in-depth instruction in a tool that you have not selected as part of your standards.
Limit the number of times you train on advanced tools, or limit the exposure to a smaller group. Not everyone needs to know how to manipulate families in Revit or develop Dynamic Blocks.
So – the next time you set down to think about Lunch and Learn topics – take a brief moment to think about what you may want to present.