From the Autodesk website…
For AutoCAD customers in the Americas and Japan, you are entitled to 30 days support from your date of registration covering installation and configuration of your new Autodesk software.
Installation support is support for installing software on your computer system using the installation process described in the product Getting Started manual. Troubleshooting of installation issues is also included.
Configuration support is support for setting up peripheral devices to work with your Autodesk software. It includes support for setting product and system variables to make the best use of the product on your system.
Up & Ready site 
North and South America (including the Caribbean)
Product Support in English
You are entitled to 30 days of Up and Ready web and telephone support from your date of Registration, in English, covering installation and configuration of your new Autodesk software.
The 30-day support program will automatically be set up in the name of the person registering the product. This registering party will receive a system notification to set up a login to access the support program.